Terms and Conditions of Use

A clear framework defining users' rights and obligations to ensure a safe browsing experience.

The purpose of these General Terms and Conditions of Use, hereinafter referred to as the “Terms,” is to define the conditions for accessing and using the FOURVIERE HOTEL website LYON, in particular the online gift certificate store accessible at:

Page accueil

By accessing the website, the user accepts these Terms of Use.

1. Website Publisher

The website is published by:

SAS FOURVIERE HOTEL LYON

Trade Name: Fourvière Hôtel

Headquarters: 23 rue Roger Radisson, 69005Lyon, France

Lyon Trade and Companies Register: 802 731 182

Email: contact@fourviere-hotel.com

Phone: +33 4 74 70 07 00

2. Access to the Website

The website is accessible to any user with internet access.

FOURVIERE HOTEL LYON strives to ensure continuous access to the website. However, the website may be suspended, interrupted, or restricted at any time, particularly for reasons of maintenance, updates, security, or force majeure.

FOURVIERE HOTEL LYON cannot be held liable for any difficulties in accessing the website due to external causes, including issues with the internet network, the user’s equipment, or force majeure.

3. Use of the Website

The user agrees to use the website in good faith, in accordance with its intended purpose and applicable laws and regulations.

In particular, the user shall not:

• using the website for fraudulent or illegal purposes;

• interfering with the proper functioning of the site;

• attempting to gain unauthorized access to all or part of the Site;

• transmitting false, inaccurate, or misleading information;

• using the site in a manner likely to harm FOURVIERE HOTEL LYON or third parties.

4. Online Store and Orders

The online store allows users to purchase gift sets, gift certificates, and gift cards offered by FOURVIERE HOTEL LYON.

Any order placed through the online store is governed by the General Terms and Conditions of Sale, which the user must review and accept before confirming their order.

Payments made through the online store are secure and processed by Stripe.

5. Customer Account

When the website allows the creation of a customer account, the user agrees to provide accurate information and to keep it up to date.

The user is responsible for keeping their login credentials confidential. Any use of the customer account is deemed to have been made by the account holder, unless proven otherwise.

In the event of fraudulent or unauthorized use of the account, FOURVIERE HOTEL LYON reserves the right to suspend or terminate access to the account in question.

6. Intellectual Property

All content on the website, including text, images, photographs, logos, trademarks, graphics, videos, and documents, is protected by intellectual property law.

Any reproduction, display, modification, distribution, or use, in whole or in part, without the prior written authorization of FOURVIERE HOTEL LYON, is strictly prohibited.

7. Personal Data

FOURVIERE HOTEL LYON may collect and process personal data in connection with the use of the website, contact requests, reservations, and gift certificate orders.

For more information, users are invited to review the Privacy Policy available on the website.

8. Cookies

The website may use cookies necessary for its operation, including for navigation, the shopping cart, ordering, and secure payment.

Audience measurement cookies or third-party cookies may also be used, subject to the user’s consent when required.

Users can configure their preferences via the banner or the cookie management module available on the website.

9. Liability

FOURVIERE HOTEL LYON makes every effort to provide accurate and up-to-date information on the website.

However, FOURVIERE HOTEL LYON does not guarantee that the website is free of errors, interruptions, or technical issues.

The user remains responsible for their own equipment, internet connection, and use of the website.

10. Hyperlinks

The website may contain links to third-party websites.

FOURVIERE HOTEL LYON has no control over these sites and cannot be held responsible for their content, operation, or personal data practices.

11. Modification of the Terms of Use

FOURVIERE HOTEL LYON reserves the right to modify these Terms of Use at any time.

The applicable version is the one published on the website on the date the user accesses it.

12. Governing Law

These Terms of Use are governed by French law.

In the event of a dispute, the competent courts shall be determined in accordance with the rules of general law.